links for 2009-05-12

  • CAN a company blunt its innovation edge if it listens to its customers too closely? Can its products become dull if they are tailored to match exactly what users say they want? These questions surfaced recently when Douglas Bowman, a top visual designer, left Google.
    In a rare display of independence among otherwise tight-lipped current and former Googlers, Mr. Bowman laid out on his blog the reasons for his abrupt exit, creating a bit of a commotion in the technology blogosphere. There was no sugarcoating. Mr. Bowman essentially said that Google was not friendly to designers.

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